Citizen Charter

Swamy Vivekanandha Medical College Hospital and Research Institute, Unjanai, Elayampalayam, DT, Tiruchengode, Tamil Nadu 637205

ENQUIRY AND INFORMATION ABOUT COLLEGE & HOSPITAL

  • Central Enquiry and Registration is available at the main entrance of the Hospital
  • Contact number of Swamy Vivekanandha Medical College Hospital and Research Institute, Tiruchengode, 04288-248419, 9443734437/7373100100
  • Enquiry counters and help desk also exist in the OPD and Emergency
  • Website: http://svmchri.com/
  • Mail: svmcharidean@vivekanandha.ac.in

AFFILIATING UNIVERSITY

Affiliated to The Tamil Nadu Dr.M.G.R. Medical University, Guindy, Chennai (Affln.III (4)/31320/2020, Dt 27-11-2020)

University office bearers:

Dr. Sudha Sheshayyan. M.S

Vice-Chancellor

The Tamil Nadu Dr.M.G.R. Medical University, Guindy, Chennai – 600032.

 Dr.M.B. Ashwath Narayanan B.Sc., M.D.S,

Registrar

The Tamil Nadu Dr.M.G.R. Medical University, Guindy, Chennai – 600032.

CASUALTY AND EMERGENCY SERVICES


  • Officers in Charge of Casualty: Duty Doctor
  • Phone Number of Casualty: +91 9442053168
  • Emergency & Casualty services available 24 hours daily throughout the year.
  • Bed strength - 30/1
  • In medical urgency, you can have consultation/treatment in the Casualty.
  • Depending on the nature of Casualty/Emergency which needs medical intervention, the patient will be registered at the Casualty registration counter free of charge and medical care will be provided promptly.
  • Apart from Casualty Medical Officers, Casualty has dedicated team of doctors from major specialities of Medicine, Surgery, Orthopaedics, Paediatrics ,Obstetrics and Gynaecology and resident doctors, nursing staff, paramedics and orderlies to provide urgent medical services.
  • All arrangements are made to provide better medical care including all possible investigations (available in the hospital) and prompt treatment. However, at times, when there is extreme workload, cases that are not so urgent may have to wait for some time.
  • The duty doctors will call any specialist/super specialist, who is available on call for urgent consultation as and when required.
  • In serious cases treatment/management gets priority over paper work like Registration / Medicolegal requirements.
  • Casualty has a fully equipped Emergency Operation Theatre for any urgent surgery.
  • The Casualty is fully equipped with modern gadgets like monitors, ventilators, defibrillators, central oxygen and suction supply, etc.
  • All urgent investigations like Blood Biochemistry, Urine, Blood gas analysis, ECG, USG, X-Ray are available for casualty patients round the clock.
  • Facilities for CT Scan and MRI are also available in the hospital campus.
  • All medicine and surgical items are available in the Hospital.
  • Facilities like wheel chair and patient trolley are available at the entrance of Hospital
  • Telephone and public utilities like toilets and waiting area are available near the Casualty department.
  • Canteen facility is available.

OUTPATIENT DEPARTMENT (OPD) SERVICES


General OPD Registration time & Consultation:from 9.00 a.m. to 2.00 p.m

  • OPD registration card will be registered at the OPD Registration counter located nearer the entrance of Hospital for the consultation in general/superspecialityOPDs.
  • Referred cases from tertiary and other hospitals also made available to registerfor consultation in the OPDs.
  • The OPD registration card is valid only for 15 days of consultation, after which a new card will be registered.
  • Patients are seen only on first come first serve basis. However, out of turn consultation may be provided in case of emergency or even to senior citizens.
  • Sample collection centre for blood, urine, stool etc: Ground Floor of the Hospital
  • Sample collection timings: 24 X 7
  • Patient should obtain the investigation report on the date/time given for collection of the same from the concerned lab/department.
  • Depending on the work load, for certain investigations patients will be called on future dates by the concerned department. However, these may be done out of turn in urgent situations on recommendation of the treating doctor.
  • Treatment/Fitness and other such certificates of admitted patients, issued by the consultant will be valid only if it is countersigned by the Medical Superintendent of the Hospital.
  • Patient trolley/wheel chairs are made available at the entrance of the OPD with free of charge.
  • Patients should park their vehicle in the parking lot at the entrance of the hospital campus.
  • There is a medical shop adjacent to the Casualty/Emergency department.